FREQUENTLY ASKED QUESTIONS
If you can’t find an answer to your question in our FAQ list, please get in touch or book a call below.
General
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We are located in Moorabbin, Victoria 3189, Australia. However, our client base spans both nationally and internationally, including customers from New Zealand, Indonesia, Canada, the UK, and the US.
Clients can choose to work with us remotely or schedule in-office consultations for their projects.
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Definitely! We work with different brands from all around the globe including clients from the US, UK, and New Zealand.
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We specialise in commercial design for Ladieswear, Kidswear, and Menswear, covering various categories including:
- Ready-to-wear
- Leisurewear
- Activewear
- Swimwear
- Loungewear
- Tailoring
- Resort wear
This includes both straight and plus-size product categories.
In addition, we provide design services for textile home linens such as napkins, bedding, robes, and towels. We also cater to soft accessories like tote bags, canvas bags, caps, beanies, stockings, and socks.
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We do not design or produce handbags, sunglasses, jewelry, or newly invented products that require production by a specialised technical team or a factory outside our supply chain.
If you are unsure if this applies to you, please feel free to book a discovery call with us. We might be able to provide alternative contacts for suppliers or designers..
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As a private agency, we prioritise client confidentiality and sign Non-Disclosure Agreements (NDAs) with our clients. This means we cannot disclose specific brand names or designs without their explicit permission. However, we take pride in our commitment to excellence in design, sampling, and production. You can often find tagged references to our clients on our social media platforms, and we regularly update our website with examples of our designs and projects for you to explore.
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For Project-based work, including consultations, tech-pack projects, fitting consultations, sampling reports, or process/system training, we charge AUD $150-$180+GST per hour. We require a minimum of 1-hour time frame for remote consultations and a 2-hour minimum for in-office consultations.
For our Retainer Service, the price varies depending on your service selection. It ranges from AUD $180 to AUD $200+GST per hour, with no minimum requirements for consultation time or bookings.
We provide flexible payment terms, including installment options, tailored to the scope of work and selected services.
For a detailed price list and payment terms, book a discovery call with us. We’ll create a customized service proposal designed specifically for your brand or project.
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The total cost of your collection can vary significantly based on several factors, including design complexity, materials, production methods, and quantity. It's difficult to provide an accurate estimate without understanding your specific designs. Once you complete the design development with us and provide detailed information about your collection, we can offer a more precise quote. It’s essential to factor in costs for sampling, production, logistics, and any additional branding services you may require.
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The lead time can vary greatly depending on the complexity of your designs and the production process. On average, it can take anywhere from 7 to 12 months from the initial design phase to final production. Here’s an approximate timeline:
- Design Brief, Range Plan, Preparing for Techpacks: 2-6 weeks
- Tech Packs: 1-2 weeks
- Sourcing Suppliers or Fabric/Trims: 1-2 weeks (If required)
- Sampling: 30-90 days (depending on the number of samples required, number of sample rounds, and country of manufacturing)
- Production & QC: 1-3 months (depending on country of manufacture, time of year and customisations)
- Logistics / Freight of Bulk: 2-6 weeks depending if air or sea freight
Please note that we are not able to control unforseen delays with custom manufacturing's essential to plan accordingly and build flexibility into your timeline.
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Yes, we offer flexibility in our service proposals, allowing you to choose the level of assistance you need. We have options like an End-to-End Retainer, which is suitable for startups needing comprehensive support, as well as a Build Your Fashion Brand Program that offers more DIY elements. If you prefer, you can also engage with us on a project-by-project basis for specific tasks such as tech packs or sampling.
Services
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Of course! We can customise your service proposal or retainer depending on the extent of support you need from us. It’s a flexible and transparent discussion around which areas of expertise you need and how we can achieve your goals as a team.
Our retainers can be customised to align with your business needs and requirements. Before commencing the retainer, we will request you to specify the areas where you need support. Based on this information, we will create a suggested retainer plan.
We also offer project-based services for specific areas such as tech packs, sampling reports, and fashion branding.
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A retainer agreement is a short-term or long-term work-for-hire contract between a company and a client that retains ongoing services. We provide custom packages from 30 to 60 hours or ongoing retainers billable by time and material. Our retainer suggestion is dependent on the phase and support required in your business.
Collaboration with someone who understands your brand deeply not only saves time but also leads to a better quality of work. With priority access to our team, booking time in advance becomes less challenging with more transparency as we provide detailed time records in comparison to a fixed bundle fee.
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If we find that your project requires more hours than what is allocated in your retainer, you have a couple of options. You can purchase additional hours on an as-needed basis, or you can upgrade to a larger retainer package that better aligns with your project scope. This ensures we continue to provide support without delays. Don't worry, we do regular monitoring of your retainer's consumption and will communicate any additional costs that may arise.
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Yes! We do offer tech pack bundles and a day rate for large projects. For more information about our pricing, don’t hesitate to reach out to us via email at hello@spectosample.com or the Contact Us page.
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Yes, we can work with client-supplied factories as long as the factory knows who to communicate with and for what purpose. We are usually appointed as the designer or production manager for the brand depending on the service the client signed on with us for.
We can help you manage the flow of materials from your suppliers and factories, oversee production quality, and manage timelines and deadlines to ensure that your projects are completed on time. Additionally, we can assist with tracking costs, managing critical paths, garment fitting and other ad hoc tasks. We do not pass on your supplier details or use them as a part of our supplier base.
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Yes, even though Spec to Sample represents your brand, all final decisions remain in your hands. If you prefer, you can stay in the loop at all times by being CC'd on our communications.
We are here to guide you, offering suggestions and options to help you make the most feasible and commercially viable decisions for your business.
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Yes, we do. However, this offering is exclusively available for clients with an established brand or industry background. The one-time connect package includes a referral to our trusted factories, along with a minimum number of retainer hours if required.
For new brands, this ensures you receive ongoing guidance from our team of experts, helping you successfully navigate the entire process while leveraging our extended supplier network.
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The One-Time Connect service provides you with direct access to our trusted factories. Upon payment of the fee, we facilitate an introduction email, allowing you to communicate directly with the factories for your manufacturing needs. This service streamlines the process of finding reliable suppliers, saving you time and effort while ensuring a smoother experience.
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Our white label service provides you with pre-developed tech packs and specification sheets at a more competitive price than custom-designed options. This service allows you to incorporate ready-made designs into your collection, keeping costs lower as you scale your brand. If you’re on a retainer with us, you can also make minor design amendments or change the fabric within the white label designs as part of your agreement.
Manufacturing
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We work with a wide range of our most reliable offshore manufacturers from China, India, and Indonesia.
In addition, we have a small handful of reliable connections in the Philippines, Thailand, Vietnam, Turkey, and other locations around the world, depending on the project, scope of work, and minimum order quantity (MOQ).
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Yes, our manufacturers and suppliers undergo an intensive vetting process to ensure they adhere to ethical and sustainable practices. When you work with Spec to Sample, we provide a Factory Bio containing comprehensive information about the manufacturer for full transparency. We recommend that each client conducts their own due diligence, as suppliers are referred based on your supplied brief.
Additionally, we regularly travel to visit our suppliers twice a year to build long-term relationships and collaborate on our clients' projects on-site alongside our extended team in each factory.
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Yes, we do! We have a small but humble supplier network that we have built over the last 8-9 years and we can proudly say we have visited each of the factory facilities including some of their key partners for printing, fabrics, trims, and embellishments over the last 6 years.
Our aim is to travel to see suppliers twice annually depending on country and business or client commitments.
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Our MOQ (minimum order quantity) start at:
- 25-50 pcs per style/colour for ladieswear/menswear swimwear/kidswear in Indonesia/Bali
- 50-150 pcs per style/colour for ladieswear/men/swim/active in China/India
- 100-200 pcs per style/colour for fully fashioned knits & kidswear in China/India
The minimum bulk order is 300–500 pieces in total. However, MOQs may be negotiable depending on factors such as fabrications, manufacturing location, and the level of customisation required for your collection.
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Minimum Order Quantity (MOQ) typically includes a specific distribution of units across sizes based on historical sales data and market demand.
For instance, if the MOQ for a style is 100 pieces, the distribution is tailored to anticipated size demand. This approach helps optimize inventory management and minimizes excess stock.
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While we’d love to offer onshore manufacturing, there are limitations within the local industry. The cost of producing garments onshore can be prohibitively high when combined with our services. If you are open to offshore manufacturing, we highly recommend this option. Offshore manufacturers often have access to specialized machinery and advanced techniques.
That said, we understand that offshore manufacturing isn’t the best fit for everyone. We’d be happy to discuss the pros and cons of both options and provide recommendations for onshore sampling and bulk production through a discovery call. This way, you can make an informed decision that aligns with your unique needs and budget. -
A tech pack is essential to obtain a manufacturing quotation. If you already have tech packs and are searching for a reliable manufacturing partner, feel free to reach out to us via the Contact Us form. We’ll guide you through the next steps.
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Yes. Once the quotation is accepted, our manufacturers will provide samples to ensure the product meets your expectations before proceeding with bulk production. However, if you’re requesting customized trims, hardware, or materials, the samples may use substitute colours until you're ready to place a deposit for bulk production.
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Manufacturing costs are influenced by several factors, including fabric selection, trims, labour, and Minimum Order Quantities (MOQs). These costs typically cover design development, fabric sourcing, sampling rounds, production, and logistics (freight). Sampling costs, in particular, can fluctuate based on the number of rounds required to perfect your product.
Additional expenses may include custom packaging, labelling, and testing requirements. We’ll provide a clear breakdown of these costs to help you budget effectively. Ultimately, costs can vary widely depending on the complexity of your design, the materials used, and the country of production. -
Yes, when the production costs are quoted, these typically include the estimated bulk fabric and trim costs. This is calculated based on the specifications provided in your tech pack. However, additional costs such as shipping or custom labels may be quoted separately.
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This genuinely comes down to trust between yourself and the manufacturer. We have long-standing relationships with our suppliers and all of them take cofidentiality very seriously as on-selling designs can also ruin their reputation.
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Spec to Sample provides an in-house fabric library to streamline material selection. Additionally, our manufacturers offer a wide variety of fabrics, including silk, Tencel, modal, cotton, viscose, and blends, depending on their garment and manufacturing specialties.
When choosing materials, consider your garment's intended use, feel, and cost. Reviewing swatches is needed to ensure the options align with your budget and vision. -
Yes, our suppliers can accommodate custom sizes and fits. This is especially valuable for niche markets like plus-size or petite collections.
We work closely with the supplier to meet your specific fit requirements, including adjusting grading across sizes and ensuring accurate silhouettes and proportions for each size range.
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Our suppliers manage quality control through multiple stages. This includes sampling submissions for feedback, material testing before production, and regular inspections during mid-production and final production stages.
With dedicated quality assurance teams, they thoroughly manage the process and provide detailed information about their inspection procedures. -
While issues are rare, our manufacturers provide detailed trading terms and conditions. This document outlines how they address concerns, such as defective items or deviations from the agreed purchase order. Depending on the circumstances, they may offer solutions like rework, credit, or refunds.
To support any claims, your technical documents must be accurate and reflect the requirements for bulk production.
Technical
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A tech pack is a document that serves as a blueprint of your product and contains all the details needed to explain the design to a manufacturer. This vital communication tool ensures that the garments are made accurately down to the very last detail.
A tech pack helps with accurate price quotations, is used to monitor and improve the fit, and serves as the basis for quality control.
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A garment technician ensures that your design specifications are accurately translated into physical garments.
This role becomes particularly crucial for specialised products such as swimwear, where fit, construction, and fabric properties are critical to the product's performance.
A garment technician's expertise helps reduce costly revisions and ensures that the foundational fit blocks are established correctly. They make subsequent collections easier to produce with consistent quality.
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Reference samples are not intended for copying designs but act as a visual guide to communicate your desired fit, silhouette, and construction techniques. They assist our designers and manufacturers in understanding your vision more clearly.
We emphasize the importance of using reference samples appropriately and ethically to maintain originality in your designs. -
Yes, you can provide your technical drawings for us to review. We will ensure that they meet the industry standards required for tech packs. If necessary, we may adjust them to include all essential details for production, such as construction specifications, materials, and measurements.
Branding
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Our fashion branding services encompass a wide range of offerings, including the design of swing tags, main labels, care labels, and custom packaging.
We can also create branded collateral such as tote bags, polybags, tissue paper, and boxes. Our goal is to help you establish a cohesive and professional brand presence that resonates with your target market.
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To get started with our branding services, you will need to supply us with:
- A brand style guide that outlines your brand’s visual identity
- Complete branding brief detailing your requirements, editable font files, vector logo files, and any custom copy you want included
This foundational information allows us to present your branding and packaging consistently and effectively.
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A brand style guide serves as a comprehensive rulebook that defines every aspect of your brand's visual identity, including logo usage, colour schemes, typography, and tone of voice. Having a well-defined brand style guide ensures that your branding is consistent across all platforms and materials, which helps build brand recognition and trust with your audience.
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Yes, we can facilitate the sourcing and production of your custom packaging solutions. Our team has expertise in various packaging materials and techniques.
We work with trusted partners to deliver high-quality packaging that meets your brand's standards and needs.
Sourcing
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To engage our sourcing services, we will need the following information:
- A detailed description of the product you are looking to source
- Your target budget for both our services and the product/fabric/trim
- Your target timeline
- Any specific requirements you have, such as environmental or ethical standards
- An indication of the quantity of product you require
- Any relevant documentation or certifications
- Your contact information, including your full name, company name, and contact details.
- A detailed description of the product you are looking to source
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You have two main options for custom prints: purchasing licenses for existing designs or creating your own.
If you choose to develop custom prints, we’ll work with you to design and refine the artwork. Once finalised, we’ll coordinate with our factory partners to produce high-quality prints on your chosen fabric, managing timelines and costs efficiently.
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It’s best to wait until you have all the required documents before contacting factories. Reaching out without proper documentation may make you appear unprepared and could affect your credibility with suppliers.
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If the fabric, trim, or product you were interested in is out of stock, reach out to your supplier to explore alternative options. Additionally, checking with other suppliers may yield similar items.
If necessary, consider other alternatives or options that may fit your design specifications to keep your project on schedule.
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Yes, it’s highly recommended to request both sampling and production quotes from the factories you contact.
Be sure to share details about your desired production units per style or color. This enables them to provide accurate quotes tailored to your needs.
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All of our factories sign NDAs with us to protect our clients' designs. For external suppliers, it’s your choice to request an NDA.
However, some suppliers may only agree to this after formal sampling or production begins. It’s worth discussing with them to ensure your intellectual property is protected.
Sampling
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Sampling rounds are the various stages of producing samples for your designs before bulk production.
Costs can vary based on the stage of development; for example, Digital Proto Samples can range from $150-500 AUD per design, while Fit Samples typically cost 2-3 times the FOB or EXW bulk unit price per style.
It’s essential to budget for these samples as they play a critical role in ensuring your final product meets your standards. At Spec to Sample, we provide expert guidance throughout this process.
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No, sampling reports do not include the costs associated with producing the samples. We do not include third-party costs in our pricing; you will pay suppliers directly for sampling and production services.
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Yes, going through the sampling report process is necessary as it helps ensure effective communication with the factory.
Most factories require these reports to document any changes made during the sampling rounds. This helps to avoid mistakes in production.